2001 The Western Claim Conference (WCC)


Welcome to the home of the Western Claim Conference!

This was the Western Claim Conference! website for a number of years. The content below is from their 2001 conference.
If you are involved with the Life, Health or Disability insurance industry, then this site would have been of interest for you.

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Our Mission

  • To sponsor an educational forum where Life, Health and Disability Claim professionals
  • Obtain tools and skills to meet the changing demands and requirements of the various facets of the industry and the market place
  • Exchange ideas
  • Network

The Western Claim Conference (WCC) was founded in 1984 to sponsor an annual convention offering dynamic speakers and relevant and meaningful workshops.

The WCC offers exhibitor services and other resources in a thought - provoking forum.  This forum gives insurance claim professionals the opportunity to network and exchange ideas with those involved with all facets of the claim industry.

The WCC is committed to ongoing learning and educational excellence, keeping pace with changes in the claims industry.  The WCC responds to the demands of the industry professional and the marketplace in innovative and creative ways.

This year’s conference, 2001: A Claim Odyssey, will be held June 3, 4 and 5 at the Renaissance Esmeralda Resort Hotel in Indian Wells, California.  The annual Joe Outram Memorial Golf Tournament begins at 7:00 AM on Sunday, June 3.

Please mark your calendars and come join us!

Gerti Reagan, CP, FLMI, CHFP
President, Board of Directors
Western Claim Conference

 

Golf Tournament

You’re invited to kick-off the 17th Annual Western Claim Conference by having some fun playing golf in our Tenth Annual Joe Outram Memorial Golf Tournament on Sunday, June 3, 2001, at Indian Wells Golf Resort, adjacent to the Renaissance Esmerald Resort.

We will have a “scramble” event.  The Golf Committee will make the pairings with each group consisting of four players of varied ability.  For this format, each member of the foursome hits a tee shot, the best shot is selected, and each player hits from there.  This continues until the putt is made.  Then one score is recorded for the foursome.  The tee shot for each person in the foursome must be used on at least four (4) holes.  Consecutive shots by the same person cannot be used.

We will have a “shotgun” start at 7:30 AM.  All players must be at the course no later than 7:00 AM.  As usual, there will be prizes for those closest to the pin on all par 3 holes.  We will also have separate long drive contests for men and women.  In the long drive contests, Joe’s favorite club, the Power Pod, must be used.

All reservations must be prepaid and will be accepted on a first come basis.  Total cost is $51.00 per golfer and includes green fee and cart.

Don’t delay!  Send your prepaid reservation today (forms in Conference Brochure).

Prizes and trophies will be awarded at Sunday’s reception.

Bud Benson
Golf Tournament Chairman

 

"I attended this event even though I was warned the delegates were probably not involved in liability claims related to medical research. My company is quite esoteric in that we insure businesses that may be perceived as taking extraordinary risk, offering services like medical waste disposal, or sharps pickup. But it turns out I met a number of folks whose businesses worked in the periphery of medical fields where there was very little competition yet significant overlap with my interests. Reducing risk, or risk avoidance in the claims universe often needs the type of service we offer, mostly to other businesses. I came away with a number of great leads, so my "mistaken" attendance was indeed a serendipitous outcome after all." Samuel Dickens

 

Delegates

Our exhibitors are present to display and discuss the most current and useful products and services available to this industry. The Western Claim Conference receives a great deal of support each year in the form of exhibitor fees and donation.  Be sure to stop by and see them in the exhibit hall.  Take advantage of the opportunity to discuss the support services they offer.

Our delegates are mostly involved with group health insurance. Some delegates are involved in settling life insurance claims and credit disability claims. Our delegates are not involved in auto insurance or property/casualty lines.

Job security as once existed thirty years ago in this industry is now almost non-existent. A person in the claims industry can expect to have several employers in a short period of time due to mergers and acquisitions. Flexibility is a desirable and necessary trait. Our delegates need to be current on the newest trends in medicine, technology, legislative measures, case law and related issues.

Vendors 

If your organization is looking for a way to maximize the recognition and visibility of its products and services to a highly qualified group of claims professionals, why not consider exhibiting at the 17thAnnual Western Claim Conference, June 3-5, 2001 in Indian Wells, California? Come and join a continually growing number of attendees (nearly 700 last year!)that are engaged in all facets of health, life and disability claim administration. Your organization’s products and services are important to these attendees and the Western Claim Conference provides a great forum to demonstrate what is available and what is new.

We also urge you to join the growing list of Gold, Silver and Bronze sponsors for the conference. Pre-conference publicity and prominent signage, along with a free ad in the conference notebook, depending on your sponsorship level, are only part of the expanding sponsorship program. You won’t want to miss this opportunity to have your organization added to an exclusive group of organizations providing some of the best products and services in the industry.

If your organization is eager to remain competitive in a time of continuous change in the claim industry – if you’re looking for a wonderful place to greet potential customers from the industry, while exchanging information with them about your products or services, then you should be at the Western Claim Conference. Claims arising from the use of new technologies are rising as new products & services enter the marketplace. For example, after laws legalizing marijuana were passed, new businesses sprang up creating demand for informed claims adjusters with specific knowledge of these new products. These include companies such as marijuana dispensaries and vapor products wholesale suppliers who seek indemnity from liabilities inherent in these new markets. Personal injury and deaths related to products and the inadvertent use of medical marijuana have been steadily rising. Come and learn about where our industry is headed.

If you have any questions please don’t hesitate to contact Joe or Linda at the numbers listed below.

Thank you for considering the 17th Annual Western Claim Conference.

Exhibitor Co-Chairs

 


 

More Background On The Western Claim Conference

The Western Claim Conference (WCC) is a pivotal event in the insurance industry, particularly catering to professionals in the fields of Life, Health, and Disability claims. Established in 1984, the WCC's primary mission is to provide an educational forum where industry professionals can obtain tools and skills to navigate the evolving demands and requirements of the industry. It offers a space for the exchange of ideas and networking, fostering a community among those involved in various facets of the claim industry.

One of the unique aspects of the WCC is its annual convention, which is known for featuring dynamic speakers and hosting relevant and meaningful workshops. These events are tailored to keep pace with the rapid changes in the claims industry, ensuring that attendees are up to date with the latest trends, technologies, and legislative measures that impact their work. The convention serves as a thought-provoking forum where insurance claim professionals can connect, share insights, and discuss the challenges and opportunities that lie ahead.

The WCC is not just about lectures and workshops; it also incorporates interactive elements like the Joe Outram Memorial Golf Tournament, adding a layer of camaraderie and leisure to the professional networking and learning. Such activities underscore the conference's commitment to creating a well-rounded experience for its attendees.

Exhibitors play a crucial role in the conference, presenting the latest products and services available to the industry. The event attracts a significant number of exhibitors and sponsors each year, which speaks to its importance and the value it provides to the industry. Attendees include a wide range of professionals, mostly involved with group health insurance, as well as those dealing with life insurance and credit disability claims, highlighting the conference's focus on fostering a diverse professional community.

The WCC emphasizes the importance of adaptability and continuous learning in the claims industry, recognizing that job security and the landscape of the industry are constantly changing due to factors like mergers and acquisitions. This adaptability is not just about professional survival but also about thriving in an environment that is continually evolving, making the WCC an essential event for those looking to stay at the forefront of the industry.

In summary, the Western Claim Conference stands out as a premier event for insurance claim professionals, offering unparalleled opportunities for education, networking, and professional growth. Its long history and sustained relevance underscore its significance in the industry, making it a key annual gathering for those looking to navigate the complexities of the insurance claims landscape.

 

Popularity

The Western Claim Conference (WCC) has grown significantly in popularity and importance within the insurance industry, especially among professionals dealing with Life, Health, and Disability claims. Several factors contribute to its popularity:

  1. Educational Value: The WCC offers a wide range of workshops, seminars, and keynote speeches from leading experts in the industry. These sessions cover the latest trends, technologies, and regulatory changes affecting the claims process, providing invaluable insights for attendees.

  2. Networking Opportunities: With hundreds of attendees each year, the conference serves as a vital platform for professionals to connect, share experiences, and form partnerships. The diverse participant base, including claims professionals, exhibitors, and sponsors, enhances the networking value of the event.

  3. Innovation and Trends: The conference is at the forefront of discussing innovative practices and emerging trends in the insurance claims industry. It provides a glimpse into the future of claims processing, technology applications, and industry standards, drawing attendees who are keen on staying ahead in their field.

  4. Professional Development: The WCC emphasizes ongoing learning and educational excellence. It is recognized as a crucial event for professional development, helping attendees to accumulate knowledge and skills that are directly applicable to their roles and careers.

  5. Industry Support and Sponsorship: The event receives robust support from various corners of the industry, including a growing list of exhibitors and sponsors each year. This support not only underscores the conference's relevance and significance but also enhances the quality and diversity of the presentations and exhibits on offer.

  6. Interactive and Social Events: Beyond the workshops and seminars, the WCC includes interactive events like the Joe Outram Memorial Golf Tournament. These social gatherings provide a relaxed atmosphere for professional networking, adding a unique dimension to the conference experience.

The combination of educational opportunities, networking, and industry support makes the Western Claim Conference a must-attend event for professionals in the claims industry. Its popularity is a testament to its role in shaping the future of claims management, offering a rich environment for learning, sharing, and advancing the profession.

 

Audience

The audience for the Western Claim Conference (WCC) comprises a diverse group of professionals within the insurance industry, particularly those involved in Life, Health, and Disability claims. The event caters to a wide range of participants, from frontline claims handlers to senior executives, reflecting the conference's broad appeal and relevance across various levels of expertise and specialization. Here is a closer look at the typical audience members who attend the WCC:

  1. Claims Adjusters and Managers: These individuals are directly involved in the assessment, investigation, negotiation, and settlement of insurance claims. The WCC offers them insights into best practices, emerging trends, and technological advancements that can enhance their efficiency and effectiveness.

  2. Underwriters and Actuaries: Professionals responsible for evaluating risk and determining policy terms and premiums also find value in the conference. They gain perspectives on how claims trends and patterns can inform risk assessment and product development.

  3. Insurance Executives and Decision Makers: Senior leaders within insurance companies attend the WCC to stay informed about industry trends, regulatory changes, and innovative practices. The conference helps them make strategic decisions regarding claims management, customer service, and operational efficiency.

  4. Legal Professionals: Attorneys and legal advisors specializing in insurance law benefit from discussions on legislative changes, case law, and compliance issues related to claims. Networking with claims professionals also provides them with insights into practical challenges and opportunities for legal services.

  5. Healthcare Professionals: Given the focus on Health and Disability claims, medical consultants, and healthcare providers involved in the insurance process are part of the audience. They learn about the insurance industry's perspectives on medical claims, treatment protocols, and disability assessments.

  6. Technology and Service Providers: Vendors offering claims management software, data analytics tools, and other support services use the WCC as a platform to showcase their products and connect with potential clients. They contribute to the dialogue on technological innovation in claims processing.

  7. Consultants and Advisors: Industry consultants and advisors attend to keep abreast of the latest developments and to share their expertise on improving claims operations, customer satisfaction, and overall business performance.

  8. Academics and Researchers: Those involved in insurance-related research and education find the conference beneficial for gaining practical insights, enhancing their curriculum, and engaging with industry practitioners.

The WCC's audience is characterized by a shared interest in advancing the field of insurance claims, albeit from various professional angles. This diversity enriches the conference, facilitating a comprehensive exchange of ideas, strategies, and innovations that drive the industry forward.

 

Location

The Western Claim Conference (WCC) has historically chosen locations that are conducive to both the professional and leisure aspects of its annual gathering. While the specific location may change from year to year, the conference organizers typically select venues that offer a mix of business-friendly facilities and relaxing environments to enhance the overall attendee experience. Such locations are often in areas with scenic beauty, resort amenities, and convenient access for travelers.

For example, in the 2001 conference, as detailed in the provided background information, the WCC was held at the Renaissance Esmeralda Resort Hotel in Indian Wells, California. This choice reflects the conference's pattern of selecting premium venues that can accommodate the multifaceted nature of the event—ranging from educational sessions and workshops to networking events and leisure activities like the Joe Outram Memorial Golf Tournament.

Key Characteristics of WCC Locations:

  1. Conference Facilities: Locations are chosen for their state-of-the-art conference and meeting rooms that can support various formats of presentations, workshops, and discussions. These facilities are equipped with modern audio-visual technology to facilitate effective communication and engagement among participants.

  2. Accommodation: The venues typically offer a range of accommodation options to suit different preferences and budgets. Providing comfortable lodging is crucial to ensuring that attendees have a pleasant stay, enhancing their overall conference experience.

  3. Networking Opportunities: The chosen locations often feature communal areas such as lounges, gardens, and pools, where attendees can engage in informal networking. These settings provide a relaxed atmosphere for professionals to connect and share insights beyond the structured program of the conference.

  4. Accessibility: Ease of access is a key consideration, with venues usually located near airports or major transportation hubs. This ensures that attendees can travel to and from the conference with minimal hassle, encouraging higher participation from both domestic and international attendees.

  5. Leisure and Recreation: Recognizing the importance of balancing intense learning sessions with relaxation, WCC locations often include recreational facilities such as golf courses, spas, and fitness centers. These amenities allow attendees to unwind and recharge, fostering a more productive and enjoyable conference experience.

  6. Scenic Beauty: The aesthetic appeal of the surroundings is also a factor, with many conferences being held in picturesque locations that offer a serene and inspiring backdrop for professional development and networking.

While the location of the WCC may vary each year, the selection criteria remain consistent, aiming to provide an enriching, accessible, and enjoyable experience for all attendees. This strategic choice of venue plays a significant role in the conference's popularity and success, attracting a wide audience from the insurance industry to participate in this annual event.

 

History

The Western Claim Conference (WCC) has a rich history that dates back to its founding in 1984, marking it as a significant event in the insurance industry, particularly for professionals involved in Life, Health, and Disability claims. Over the years, the WCC has grown in both scope and reputation, evolving to meet the changing needs of the industry and its participants. Here's an overview of the history and development of the WCC:

Founding and Purpose

The WCC was established with the mission to create an educational forum for claims professionals. The aim was to provide attendees with the tools and skills necessary to navigate the evolving landscape of the insurance industry, exchange ideas, and network with peers. This foundational goal has remained at the heart of the conference as it has grown and evolved over the decades.

Annual Conventions

From its inception, the WCC has sponsored an annual convention, becoming a hallmark event for the industry. These conventions have been characterized by dynamic speakers, relevant and meaningful workshops, and the opportunity for professionals to engage with the latest trends and technologies affecting their work.

Growth and Evolution

The conference has seen significant growth in attendance and scope since its early days. Initially focused on the core areas of Life, Health, and Disability insurance claims, the WCC has broadened its horizons to include a wider range of topics relevant to the insurance industry, including regulatory changes, technological advancements, and innovative claims processing techniques.

Networking and Community Building

A key aspect of the WCC's history is its role in fostering a sense of community among insurance claims professionals. The conference has consistently provided valuable networking opportunities, allowing attendees to build relationships, share insights, and collaborate on common challenges. This community-building aspect has contributed significantly to the conference's popularity and longevity.

Location and Venues

Throughout its history, the WCC has been held in various prestigious locations, often choosing venues that offer both excellent conference facilities and recreational opportunities. These locations have played a role in attracting attendees by combining professional development with leisure activities, such as the Joe Outram Memorial Golf Tournament, adding a unique dimension to the conference experience.

Adaptation and Innovation

The WCC has demonstrated a remarkable ability to adapt and innovate in response to the industry's needs. By staying abreast of changes in the claims industry and responding to the demands of professionals, the WCC has maintained its relevance and continued to provide value to its attendees, sponsors, and exhibitors.

Legacy and Impact

The lasting impact of the WCC on the insurance claims industry cannot be overstated. By providing a platform for education, innovation, and networking, the conference has played a pivotal role in shaping the careers of countless claims professionals and influencing the direction of the industry.

In summary, the history of the Western Claim Conference is a testament to its enduring significance in the insurance industry. Through its commitment to educational excellence, community building, and adaptation to industry changes, the WCC has established itself as a key event for professionals seeking to enhance their knowledge, skills, and professional networks.

 



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