The Western Claim Conference (WCC)

Welcome to the home of the Western Claim Conference!

This was the Western Claim Conference! website for a number of years. The content below is from their 2001 conference.

For current information about the annual Western Claim Conference go to:

If you are involved with the Life, Health or Disability insurance industry, then this site is for you.

Our Mission

  • To sponsor an educational forum where Life, Health and Disability Claim professionals
  • Obtain tools and skills to meet the changing demands and requirements of the various facets of the industry and the market place
  • Exchange ideas
  • Network

The Western Claim Conference (WCC) was founded in 1984 to sponsor an annual convention offering dynamic speakers and relevant and meaningful workshops.

The WCC offers exhibitor services and other resources in a thought - provoking forum.  This forum gives insurance claim professionals the opportunity to network and exchange ideas with those involved with all facets of the claim industry.

The WCC is committed to ongoing learning and educational excellence, keeping pace with changes in the claims industry.  The WCC responds to the demands of the industry professional and the marketplace in innovative and creative ways.

This year’s conference, 2001: A Claim Odyssey, will be held June 3, 4 and 5 at the Renaissance Esmeralda Resort Hotel in Indian Wells, California.  The annual Joe Outram Memorial Golf Tournament begins at 7:00 AM on Sunday, June 3.

Please mark your calendars and come join us!

Gerti Reagan, CP, FLMI, CHFP
President, Board of Directors
Western Claim Conference


Golf Tournament

You’re invited to kick-off the 17th Annual Western Claim Conference by having some fun playing golf in our Tenth Annual Joe Outram Memorial Golf Tournament on Sunday, June 3, 2001, at Indian Wells Golf Resort, adjacent to the Renaissance Esmerald Resort.

We will have a “scramble” event.  The Golf Committee will make the pairings with each group consisting of four players of varied ability.  For this format, each member of the foursome hits a tee shot, the best shot is selected, and each player hits from there.  This continues until the putt is made.  Then one score is recorded for the foursome.  The tee shot for each person in the foursome must be used on at least four (4) holes.  Consecutive shots by the same person cannot be used.

We will have a “shotgun” start at 7:30 AM.  All players must be at the course no later than 7:00 AM.  As usual, there will be prizes for those closest to the pin on all par 3 holes.  We will also have separate long drive contests for men and women.  In the long drive contests, Joe’s favorite club, the Power Pod, must be used.

All reservations must be prepaid and will be accepted on a first come basis.  Total cost is $51.00 per golfer and includes green fee and cart.

Don’t delay!  Send your prepaid reservation today (forms in Conference Brochure).

Prizes and trophies will be awarded at Sunday’s reception.

Bud Benson
Golf Tournament Chairman


Our exhibitors are present to display and discuss the most current and useful products and services available to this industry.  The Western Claim Conference receives a great deal of support each year in the form of exhibitor fees and donation.  Be sure to stop by and see them in the exhibit hall.  Take advantage of the opportunity to discuss the support services they offer.

Our delegates are mostly involved with group health insurance.  Some delegates are involved in settling life insurance claims and credit disability claims.  Our delegates are not involved in auto insurance or property/casualty lines.

Job security as once existed thirty years ago in this industry is now almost non-existent.  A person in the claims industry can expect to have several employers in a short period of time due to mergers and acquisitions. Flexibility is a desirable and necessary trait.  Our delegates need to be current on the newest trends in medicine, technology, legislative measures, case law and related issues.


If your organization is looking for a way to maximize the recognition and visibility of its products and services to a highly qualified group of claims professionals, why not consider exhibiting at the 17thAnnual Western Claim Conference, June 3-5, 2001 in Indian Wells, California? Come and join a continually growing number of attendees (nearly 700 last year!)that are engaged in all facets of health, life and disability claim administration. Your organization’s products and services are important to these attendees and the Western Claim Conference provides a great forum to demonstrate what is available and what is new.

We also urge you to join the growing list of Gold, Silver and Bronze sponsors for the conference. Pre-conference publicity and prominent signage, along with a free ad in the conference notebook, depending on your sponsorship level, are only part of the expanding sponsorship program. You won’t want to miss this opportunity to have your organization added to an exclusive group of organizations providing some of the best products and services in the industry.

If your organization is eager to remain competitive in a time of continuous change in the claim industry – if you’re looking for a wonderful place to greet potential customers from the industry, while exchanging information with them about your products or services, then you should be at the Western Claim Conference. Claims arising from the use of new technologies are rising as new products & services enter the marketplace. For example, after laws legalizing marijuana were passed, new businesses sprang up creating demand for informed claims adjusters with specific knowledge of these new products. These include companies such as marijuana dispensaries and vapor products wholesale suppliers who seek indemnity from liabilities inherent in these new markets. Personal injury and deaths related to products and the inadvertent use of medical marijuana have been steadily rising. Come and learn about where our industry is headed.

If you have any questions please don’t hesitate to contact Joe or Linda at the numbers listed below.

Thank you for considering the 17th Annual Western Claim Conference.

Exhibitor Co-Chairs